Comments for No Risk Zone

Comment on D.C. Snow Removal Too Little, Too Late by J R

J R — Tue, 16 Feb 2010 17:18:53 +0000

Ms. Mc Donald,

After being in the P&C business for too many years, I can say that no company/city/county/state and especially the feds will never come close to being able to handle what DC went through or any other disaster. There are a few reasons and one is money and another is the almight bonus for the upper echelon. If you take into account the cost of plow equipment alone, cost of training and the upkeep of something you may only use once a year it is cost prohibitive. P&C for years have cut back on staffing for the sake of the bottom line and when major disasters hit they are always caught flat footed in claims handling. Do you think that they will ever staff up in case of another ‘Big One”? NO. Same goes for the underwriting cutbacks. Where is the defense for good busines. Underwriting has been hit worse than claims. The answer by P&C is raise rates instead of hiring staff to write good business and have qualified claims staff to handle the losses properly and timely.

Comment on Reporter By Day, PR Rep On Her Own Time by Debbie

Debbie — Tue, 19 Jan 2010 14:16:50 +0000

Caroline,

You’re right on with your on camera tips! And welcome to the world of pr!!!

Comment on Allstate Property Adjuster Gets Customer Service Award by Kamlesh Desai

Kamlesh Desai — Fri, 18 Dec 2009 17:54:14 +0000

This is indeed good to know, since normally the common man knows very little of insurance and they think that the insurance companies do not pay. Such an experience will go a long way to help people understand insurers, adjustors and have faith in insurance.

Comment on Scary Global Warming Evidence Mounting by Caroline McDonald

Caroline McDonald — Fri, 18 Dec 2009 14:56:25 +0000

Best to err on the side of caution. The question is, what’s happening to the Polar ice caps? Last I heard they have been shrunk by more than one-third. And before and after photos of retreating glaciers are very graphic. Richard Ellis, author and research associate at the American Museum of Natural History reports that in Sept. 1994, ice at the North Pole was 8 ft. thick. When he returned to the same spot in September 2000 there was no ice at all. He predicts that within a century the Polar ice cap will be gone.

Comment on Scary Global Warming Evidence Mounting by RAnthony80

RAnthony80 — Fri, 18 Dec 2009 14:39:44 +0000

let’s look at the facts:

When compared to September 2007—the record low—2009 was 1.1 million square kilometers above the record low and 690,000 square kilometers greater than September 2008,

Since 1980 there has been a 10% increase in Antarctic sea ice extent, particularly in the Ross Sea region, as a result of the stronger winds around the continent

When will these moron Global warming nuts learn not to plan a treaty meeting in December Blizards. Obama returning home to 2 feet of snow.

Comment on Tiger Woods’ Risk Management Off Course by risk management links of the day: 12.15.09 « wealth travel

risk management links of the day: 12.15.09 « wealth travel — Wed, 16 Dec 2009 22:38:39 +0000

[...] intended) have a high-profile controversy like the ongoing Tiger Woods circus. Caroline McDonald broached the same topic the other day on her blog and Maureen Dowd had similar [...]

Comment on Tiger Woods’ Risk Management Off Course by Debbie

Debbie — Mon, 07 Dec 2009 13:34:31 +0000

I couldn’t agree more with your conclusion, Caroline. It’s a textbook case of crisis management. The question that is swirling around in the public relations world is, “where the heck was his pr person?” I’m guessing that Tiger probably got some good advice (mirroring your recommendation) but chose instead to deal with it his own way. I feel so sad for his wife and children. Now he’s thinking about going on Oprah’s show? And that’s the forum he chooses to ask for forgiveness from this public (if he in fact he chooses to do go this route)? Interesting how he lambasted the media for interfering with his “personal” life and yet, he may well be choosing a medium to plead his case. What hypocrisy. I guess he can afford it though.

Comment on Caroline’s Blog: Amazing Adjuster Tales by Melissa Murphy

Melissa Murphy — Mon, 16 Nov 2009 14:48:48 +0000

I think this is where Independent Agents could leverage their Facebook Fanpages and their blogs. They know (or should know) best when their carriers excel at providing a great claims experience. Why not lead the way in sharing the positives about the customer experience?

So agents…get out there and write up those great examples of customer satisfcation and those times when adjusters go above and beyond.

Comment on More Dogs, More Incidents: Resolution by Melissa Murphy

Melissa Murphy — Thu, 22 Oct 2009 21:21:46 +0000

I’m also glad you are taking the time to publish this series. Not long after Part 2 went up, my leashed dog was attacked in a park parking lot. Fortunately, my dog was fine, but the potential for a serious injury was there due to the agressive dog’s size. Of course, as Christine Mancini pointed out, I am now fearful of how my dog’s temperment may have changed due to the incident.

It was terrifying and scary that this owner had ZERO control over thier pet. The only way she was able to call him off was by repeatedly blowing a whistle. What made it worse was that she didn’t even appologize, ask if we were okay, or answer my plea to her to have the dog leashed before entering a trail full of kids and other animals. In return for my trouble I recieved a dirty look.

I agree with the ignorance or arrogance theory. What is most bothersome, is that if there are enough dog incidents in a location, Towns and Cities have little choice but to ban all dogs in an attempt to cpver themselves. Thanks for taking the time to write about the issue.

Comment on More Dogs, More Incidents: Resolution by Michael Bussio

Michael Bussio — Thu, 22 Oct 2009 19:34:49 +0000

You are so right that it is, of course, the owners responsibility to leash their dog if necessary. I walk my dog on an irrigation ditch which is a slice of the country in the middle of the city. Many dog owners take advantage of this location to walk their dogs. Some on leashes and some not. I let my dog run free and when she was younger she would run up and down the hill chasing quails (she is a spaniel), but has ALWAYS keep me in sight and comes when called. She has never shown any aggressive behavior toward other dogs – in fact just the opposite – she is generally afraid of other dogs. When other unleased dogs come to say hello, she runs back to me and I hold her collar and she is fine. If they get too aggressive, she will warn them with a bark and snarl. Most of the time this works and they leave her alone. However, more than once, I have had to seperate them after the owner warns “don’t worry my dog is friendly”. If a dog owner does not know/or not sure of their dog, the leash is mandatory when around other people/animals. That seems like a no brainer, but isn’t. An irresonsible owner is a dogs worse friend.